Team & Careers
Team & Careers
Our team is organized around client touchpoints rather than internal functions. Each department is directly accountable for client issues.
Departments and Responsibilities
| Departments | Responsibilities | Contact Email |
|---|---|---|
| International Trade Department | Manages export inquiries, quotations, contracts, and documentation. Divided by region into Southeast Asia, Middle East, South America, Africa, CIS, and Europe teams. | sales@ugbsteel.com |
| Technical Support Team | Provides recommendations on material selection, standards comparison, processing plans, and drawing review; participates in technical clarification for projects and resolution of quality disputes. | tech@ugbsteel.com |
| Production Planning Department | Organizes production schedules and delivery timelines, coordinates rolling, finishing, and processing, and plans production in batches according to project milestones. | plan@ugbsteel.com |
| Quality Control Center | Inspects incoming raw materials and outgoing finished products, issues and monitors quality certificates, and participates in third-party certification verification. | qc@ugbsteel.com |
| Logistics & Documentation | Handles space booking, port consolidation, loading supervision, and document preparation; arranges commodity inspection and certificates of origin; tracks status in transit and upon port arrival. | logistics@ugbsteel.com |
| After-Sales Service | Assists with delivery acceptance, receives and fully resolves quality complaints, and coordinates root-cause analysis and follow-up on improvement measures. | service@ugbsteel.com |
Open Positions
| Position | Key Responsibilities | What We Value |
|---|---|---|
| Foreign Trade Specialist (Southeast Asia / Middle East) | Develop regional clients and support orders, prepare quotations, and execute contracts | Able to understand technical specifications; ready to work long-term in one market |
| Technical Support Engineer | Material selection recommendations, standards comparison, processing plans, and quality complaint resolution | Degree in metallurgy or materials science, plus field experience |
| Logistics & Documentation Specialist | Booking, port delivery, loading supervision, document preparation, and export compliance | Familiar with L/C terms and procedures at major export ports |
| Production Planning Specialist | Confirm production schedules and delivery timelines; coordinate rolling and processing stages | Deadline-sensitive and comfortable working with data |
Send your resume tohr@ugbsteel.com, and indicate "position + name + years of experience" in the email subject line. We will respond with an interview invitation within one week.
Related Pages
Need a quote or technical support?
Tell us the product, material, specification, quantity, and destination port, and we will send you an FOB / CIF quote within 24 hours.